Better Public Service Starts With Search

Your residents have questions. It’s time for a website search bar that actually answers them.

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Connect Your Content and Channels With Unified Search

Municipal communications shouldn’t feel like a maze. Connect all of your online content with one easy-to-use search bar that incorporates:

Council meeting agendas and minutes

Calendar, directory, and news modules

Microsites and trusted sources

Engagement platforms

Recreation platforms

SharePoint folders

Continuously Improve Your Digital Experience

municiPal AI comes complete with practical tools that make your life easier.

Insight-rich reporting with GA4 integration for a unified view of web performance
Broken link detection to ensure content remains current and reliable
Duplicate content identification to reduce confusion and improve search accuracy
Content freshness tracking to identify pages due for review 
Multilingual support to deliver content across multiple languages
Content intelligence that surfaces trends, reveals gaps, and guides smarter content management.

Making Sense of Meeting Minutes and Agendas

When information is hard to access, the public gives up, staff repeat the same answers, and elected officials spend hours digging through old records.

municiPal AI unlocks council meeting agendas and minutes providing easy access to public information and clear answers to search queries.

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Security Without Compromise

municiPal AI uses encrypted storage, secure APIs, and strict access controls. It meets industry best practices for privacy, accessibility, and compliance.

Performance You Can Measure

The results speak for themselves. Here’s what our partners are seeing:

90%

of questions resolved in a single query

33%

of inquiries answered outside of traditional work hours

24/7

self-serve customer support

Zero

unanswered questions

“Our new website continues to deliver what users asked for – a smarter search experience that makes finding information effortless.”

Cheri Davidson
Manager of Communications, Advertising and Marketing,
City of Kawartha Lakes

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“It’s like we built the house and municiPal furnished it. Could not be happier with this addition to our website.”

Christa Hicks
Manager of Digital and Creative Services, City of Kitchener

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From Set-up to Launch in Three Easy Steps

Select Your Sources

Select the digital channels you want your municiPal AI instance to draw from.

Preview

We test to 97% accuracy. You preview in a fully supported UAT process – no spreadsheets required.

Go Live

Launch with ease and give your users instant access to the information they came for.

Frequently Asked Questions

Will this work on our existing website?

Yes, municiPal AI works with any CMS, and requires no redevelopment.

Can I connect it to our microsites or other websites?

With municiPal AI you can connect multiple trusted sources within a single search bar, such as your library, tourism, cemetery, areas, and more.

Can it be customized?

Yes, municiPal AI can be customized, creating a tool that is fine-tuned to your municipality.

How much of a lift will this be for our team?

Very little! Implementation only requires a few hours from your team lead. There is no IT involvement required. In a typical engagement, municiPal AI is ready to go live in four weeks.

How much does it cost?

We offer tiered pricing based on municipality size. There is a one-time implementation fee and a predictable yearly subscription. You don’t have to worry about overages or search tokens. Additional packages and customizations are priced separately and tiered to your municipality’s needs.

How will this support our election communications?

municiPal AI makes all communications easier. During key events, like elections, the AI enables residents to ask high-context, nuanced questions and get accurate answers. Data reporting provides key insights into communications needs.

Smarter search starts here.

Experience how municiPal AI can transform your website. Book a demo with our team today.

Book a Demo