Secure by Design. Built for Government Standards.

Meeting the real-world standards municipalities expect and the trust their communities require.

The Non-Negotiables

Public trust, data privacy, and accessibility are non-negotiables. Every technical decision in municiPal AI™ reflects our deep experience in municipal communications, service delivery, and digital transformation.

Public trust, data privacy, and accessibility are non-negotiables. Every technical decision in municiPal AI™ reflects our deep experience in government communications, service delivery, and digital transformation.

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Your Data. Your Control.

To protect residents from misinformation and ensure staff maintain full oversight of what’s being shared, municiPal AI doesn’t scrape the web or pull from external sources. It is pre-trained on your municipality’s approved content only.

Closed-loop architecture
Custom-trained AI ensures answers align with your services and tone
No data resale or third-party sharing—ever

Enterprise-Grade Security

We use modern encryption protocols and best-in-class infrastructure to protect every interaction.

AES-256 encryption in transit and at rest
Secure Canadian data hosting (AWS Canada Central)
PII auto-detection and redaction

AES-256 encryption in transit and at rest
Secure data hosting on US AWS infrastructure
PII auto-detection and redaction

Compliant and Accessible

municiPal AI is WCAG 2.2 Level AA compliant, ensuring accessibility for all users. It integrates with tools like accessWidget by accessiBe and is designed to complement existing accessibility strategies.

Compliant by default with municipal accessibility requirements
Clear user disclaimers for AI use and limitations
Works seamlessly with screen readers and accessible UI tools
Residents can opt to use traditional site search alongside the AI enhanced search

Built-in Safeguards and Administrative Control

You stay in control: always. Municipal staff can disable municiPal AI at any time, without vendor support. Every response can be audited, and feedback tools allow residents to flag issues directly.

You stay in control: always. Staff can disable municiPal AI at any time, without vendor support. Every response can be audited, and feedback tools allow residents to flag issues directly.

Real-time monitoring and audit tools
Clear feedback channels for continuous improvement
Instant shutoff controls built into your CMS
Support for internal risk reviews and mitigation plans

We Know What’s at Stake

municiPal AI was built by a team with deep municipal and AI development expertise. We understand the responsibility that comes with public service technology and we built this platform to meet it.

Read our commitment to responsible AI.

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Smarter search starts here.

Experience how municiPal AI can transform your website. Book a demo with our team today.

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