Simple Setup. Powerful Results.
We’ve made deployment fast, flexible, and frustration-free—so you start seeing impact right away.
From Setup to Live in Three Steps
Built on OpenAI, municiPal AI is designed to meet the unique needs of municipalities.
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Select Your Sources
We map out your key platforms, documents, and communication channels.
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Customize Your Agent
We configure the system to reflect your branding, tone, and priorities.
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Go Live
Launch your agent across your website with full training and support.
Thoughtful, Cutting-Edge Technology
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System Design
Built for municipal standards with secure AI, private data handling, and WCAG-compliant responses—no matter where users reach out.
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Omnichannel by Default
Works seamlessly across your entire ecosystem so your constituents get consistent answers wherever they reach out.
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Ongoing Learning
Your municiPal AI agent adapts and improves over time with real-world use—no retraining required.
Under the Hood
Custom Retrieval Augmented Generation (RAG) Framework
Vector database
Leverage GTP-4 as LLM
Langchain as a framework for working with the AI Tools
Artificial generative intelligence structure
ReactJS FrontEnd
Why municiPal AI?
No scripts. No keyword hacks. Just smart, context-aware AI trained on your municipality’s actual content—built to unify fragmented systems into one seamless experience.
Frequently Asked Questions
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municiPal AI is built with a closed-loop architecture using a Retrieval-Augmented Generation (RAG) framework and private vector database. It uses AES-256 encryption, secure APIs, and strict access controls to protect user data and prevent unauthorized access. Data is stored in AWS Canada (Central) and never sold or shared with third parties.
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Not at all. municiPal AI is designed to run independently with minimal ongoing support. City staff retain full control and can disable the AI agent at any time, no external help required. It integrates smoothly with your existing Govstack CMS and uses scalable, low-maintenance infrastructure.
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municiPal AI has built-in safeguards to detect and prevent the storage of personally identifiable information (PII). Sensitive topics, like legal or medical inquiries, trigger disclaimers to set clear boundaries, mitigate risk, and manage expectations.
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Yes. municiPal AI is WCAG 2.1 Level AA compliant and follows best practices for data privacy and municipal standards. Session timeouts, secure processing, and responsible AI design are all built in.
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Absolutely. In fact, municiPal AI only uses your municipality’s approved content. It’s fine-tuned to your data and doesn’t pull from outside sources. The result is fast, consistent answers—delivered in your voice—across web, search, and mobile.
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You’ll have full control and transparency. Inactive sessions expire automatically, and native CMS tools allow you to turn off municiPal AI features instantly, without waiting for vendor support. Ongoing monitoring and support are also available.
