Secure by Design. Built for Municipal Standards.
Meeting the real-world standards municipalities expect and the trust their communities require.
The Non-Negotiables
Public trust, data privacy, and accessibility are non-negotiables. Every technical decision in municiPal AI reflects our deep experience in municipal communications, service delivery, and digital transformation.
Your Data. Your Control.
To protect residents from misinformation and ensure staff maintain full oversight of what’s being shared, municiPal AI doesn’t scrape the web or pull from external sources. It is pre-trained on your municipality’s approved content only.
Closed-loop architecture prevents external data leakage
Custom-trained AI ensures answers align with your services and tone
No data resale or third-party sharing—ever
Enterprise-Grade Security
We use modern encryption protocols and best-in-class infrastructure to protect every interaction.
AES-256 encryption in transit and at rest
Secure Canadian data hosting (AWS Canada Central)
PII detection and filtering built in at the system level
Compliance and Accessibility
municiPal AI is WCAG 2.1 Level AA compliant, ensuring accessibility for all users. It integrates with tools like accessiBe and is designed to complement existing AODA strategies.
Compliant by default with municipal accessibility requirements
Clear user disclaimers for AI use and limitations
Works seamlessly with screen readers and accessible UI tools
Residents can opt to use traditional site search alongside the AI enhanced search
Built-in Safeguards and Administrative Control
You stay in control—always. City staff can disable municiPal AI at any time, without vendor support. Every response can be audited, and feedback tools allow residents to flag issues directly.
Real-time monitoring and audit tools
Clear feedback channels for continuous improvement
Instant shutoff controls built into your CMS
Support for internal risk reviews and mitigation plans